It was 2pm and I was just getting to JFK for my flight that was supposed to be at 3:55pm. I figured finally I get to have my vacation to a start and my flight was supposed to have a stop in between meaning it should take 4 hours total to arrive at SJU puerto rico and I was ready for that extra ...
Please help me understand how a simple weekend trip for a security conference in Vegas could be ruined by the mediocrity of your standard service. Let me preface the following with the fact that the last time I took American your airlines had left me stranded in Chicago for 3 days, and wouldn't let ...
I can't believe what AA did to our party. We had a horrible car accident during vacation, and one of our party died. Even though the rest of the party scarcely got discharged from emergency room, some of us were still not good. We had to return home in the middle of trip. When we got to the JFK ...
In this day of technology, where at anytime a customer service desk can be eliminated with a touch screen kiosk, why are the ones who are fortunate enough to have a job so rude? Generally, I am not a person that will call in or write in to a company to complain. However, after a recent experience ...
This is my letter to Gerald Arpey, Pres. [removed] (my spouse); [removed] (our daughter); [removed] (our daughter); [removed] (our daughter); [removed] (my brother-in-law); [removed] (my mother-in-law); were supposed to fly out of OHare Sunday 05/11/08 at 3:40 P.M. When we arrived at the airport at ...
Round trip FROM: Colorado Springs, Colorado on 13 July TO: Ronald Reagan National Airport On the morning of 13 July at approximately 8:35 AM I departed C/S, Co on American flight AA 1878 with my day completely planned out: American flight AA 1878 from Colorado Springs, CO to Dallas Fort Worth, ...