Please help me understand how a simple weekend trip for a security conference in Vegas could be ruined by the mediocrity of your standard service. Let me preface the following with the fact that the last time I took American your airlines had left me stranded in Chicago for 3 days, and wouldn't let ...
As an American Airlines (AA) frequent flyer of 100K miles, I have to say AA just isn't what it used to be when it comes to customer relations, and they won't be getting another 100K miles out of my family. While shopping on their Website for flights, I tried to select "infant in lap" for ...
As an American Airlines (AA) frequent flyer of 100K miles, I have to say AA just isn't what it used to be when it comes to customer relations, and they won't be getting another 100K miles out of my family. While shopping on their Website for flights, I tried to select "infant in lap" for ...
It was 2pm and I was just getting to JFK for my flight that was supposed to be at 3:55pm. I figured finally I get to have my vacation to a start and my flight was supposed to have a stop in between meanng it should take 4 hours total to arive at SJU puerto rico and I was ready for that extra hour. ...
Please help me understand how a simple weekend trip for a security conference in Vegas could be ruined by the mediocrity of your standard service. Let me preface the following with the fact that the last time I took American your airlines had left me stranded in Chicago for 3 days, and wouldn't let ...
In this day of technology, where at anytime a customer service desk can be eliminated with a touch screen kiosk, why are the ones who are fortunate enough to have a job so rude? Generally, I am not a person that will call in or write in to a company to complain. However, after a recent experience ...