I recieved my phone bill and my phone service was slammed by USBI. They charge 21c per minute and my old carrier charged 05c - so more thatn 4 times as much! I called and they said "Oh you approved it". They said they had it on tape so I said I wanted to hear it. That was a month ago. I ...
I was reviewing our Qwest phone bill and discovered a charge for service provider by ESBI ETS. Qwest informed us it was our long distance carrier. We have never authorized any long distance company to give us service. Like many others we use our cell phones for long distance calls or use a long ...
My small business was charged by USBI/NLDS on our Qwest bill and switched to their company without our permission or authorization. These charges also include a "switching fee". Immediately called Qwest. They said would also need to call them next month as charges will appear on that bill ...
In June, NSBI (Network Services) called me and told me several times that they were Qwest. They told me that NSBI would be taking over the long distance service for Qwest, and that it would still be billed on my Qwest billing, but it would say NSBI. They verified my phone bill info. After the call, ...
In May of our office was contacted by a representative of USBI. At the time they stated they were from Qwest. Now I know better. At the time they contacted us, they worded their 'request', in such a way to make us believe that Qwest would no longer be our provider. There was no explanation as to ...
We were called by someone who said they were with Qwest and asked to verify our information. Without knowing it was a different company and has charged us $30.00 a month on top of any long distance charges. We were paying $0.05 a minute and were happy. We were tricked by tricky wording using Qwests ...