Made a reservation online, thinking I was on the hotels website. It redirected to a third party website. I cancelled my reservation within 48 hours, and was charged for one night hotel stay. Reservation desk claims the hotel keeps the money, however, after speaking with the hotel, they have not ...
They charged me $144.80 for a 2 night stay at a hotel. But when I went to the hotel and checked in they had only booked me 1 night! I had payed for 2 nights and only got 1! I also keep calling them back And they keep giving me false information and not giving me answers! I'm so upset! I have just ...
I also have a complaint. Reservation desk charged $149 a night while the hotel's rate was only $119 a night. I called to ask why the difference and was told "sometimes we are cheaper and sometimes we charge more. Not a very reassuring answer. ...
We checked in tonight to the hotel and when we arrived, they told us we had additional fees that we have to pay. When we called reservation desk they said that I never even called to make the reservation even though I had a confirmation email printed ...
The phone rep at Reservation-Desk.com never informed me that my bank account will get charged before I check in to my hotel. I called and canceled my reservation with them and they sent me a confirmation email. I checked my bank account and I was charged 68.87. This really caused a lot of issues ...
Called to make a reservation at a Holiday Inn Express. Steven said it was totally booked as was all other hotels in New Philadelphia EXCEPT The New Philadelphia Inn. Pre - Charged my account for 70.25 plus a 1.00 plus 10.00 for some unknown service. Called the Holiday Inn Express directly and found ...