A word of warning to anyone thinking of getting satellite internet with Direcway. They tell you that you'll be able to surf 50x faster than dial-up but it's not true. This service is no faster than dial-up. The equipment is expensive, independable, web pages do not come up. You'll waste so much ...
I purchased Direcway on a payment plan, I had no problems with it except in severe rain or snow and then it was minor. A few days after making the last payment on the equipment it went out. I called direcway numerous times spent hours on the phone, while on the phone they would get it working again ...
On Sept 7 I ordered DirecWay Service over the telephone. I already had the equipment. It was used and paid for. I asked the case manager at that time as I had asked previously before setting up an account "Will you put me on a contract since I already have the equipment?" He told me, no. ...
In Oct- Nov requested a downgrade in service from the Business level since I was unable to operate a VPN due to lag time in the service. I was informed that Direcway was experiencing software difficulites that would make this downgrade impossible. I was asked to "call back at a later ...
I purchased the Direcway Broadband Internet Satellite system from an TV commercial. It was installed November 18. We could either pay for the system in one payment or we could pay it in payments of $99.99 a month for 15 months; $59.99 of it was for the internet service, the other $49.99 was to pay ...
This is the worst internet service money can buy. They totally misrepresent the connection speeds users will experience - and then disclaim any responsibility in their service agreements. They sell higher end packages that provide higher speeds despite the fact that all users experience the same ...