I am very frustrated with this company. Read all the reports, they are all very true. They charged me for 5 months of service (a promotion that they offered), then 3 weeks later charged me for another 5 months, essentially charging me twice. I have tried several times to get a refund, calling their ...
Activated an old XM radio that my husband had. It was not working the best and decided to cancel it. The employee did not cancel it (I later found out). I decided to order a new radio and at that time found out the first one was not cancelled so I ask the 2nd employee to cancel that radio. I ...
Customer service in almost every business has gone down the toilet. I just had a run in with XM radio yesterday. When I purchased my truck it came with an XM radio and 3 months free service when the trial ran out I didn't want to continue the service but they kept calling offering me 3 more months ...
I have been a customer of XM satellite radio since 1996 when I made the choice to NOT renew my subscription I could not cancel when I tried I was put on hold for hours then hung up on. When I did get through it was to late now I have been sent into collections. Now there is a collection agency ...
I bought a new car last year. When an xm radio rep called me in September last year before my free trial was up, I agreed to pay for one year of service that I paid in full on my credit card. In September I called to enquire about using their online radio. I was told by the rep that my one year ...
I liked the music but only listened occasionally online. The rates have gone from 5.99 to 12.95 and told them to cancel at last increase. Still getting billed and impossible to cancel. It was easy to set auto login but now that has made it impossible to retrieve required info to cancel ...