I've had T-Mobile for over a year and can honestly say until recently I've never had any problems and have been very content. When calling in to customer service the reps have been very friendly and knowledgeable in the past. My plan with T-Mobile is 3000 mins anytime (has been since activation). ...
First of all T-Mobile treats national holidays as regular weekdays and not as holidays. The also have outrageously high overage charges of $0.40 per minute, which is much more than other mobile providers such as Sprint. ...
I will never work with or go through T-Mobile ever again. My bill was only 31.99 plus tax a month. Not to bad of a deal for 600 minutes. Well then I started having some problems with my phone that I had and I was unable to receive any of my incoming calls, So I called the T-Mobile tech. Support and ...
We had the account for a couple of years when my phone started jumbling phone #'s and names. The new sim card would not fix it. So I had to buy a whole new phone since the warranty was up on it after a year. When I went in to get the phone, I specifically asked the salesman if I would have to sign ...
My mother had a T-Mobile phone, service for $99 per month. She added my son to her account for supposedly $39.00 per month, including text messaging. The first bill was over $300 and got progressively higher and higher, the last bill before we moved the service was $662 which we have refused to pay ...
Hasn't anyone noticed that T-Mobile overcharges for the federal excise tax? I haven't been with the company long but due to all the taxes and surcharges I started researching all of them. According the the FCC and IRS, the tax should be 3% (. 03) of recurring monthly charges. I figured it to be ...