At the beginning of this year we were introduce to T-Mobile by a CSR at the Carlsbad mall who claimed that service coverage in the Camp Pendelton area where we live was superv in comparison with Verizon, so we decided to give it a try and what a fiasco. The phones were slower than at our previous ...
I took out a one (1) year contract with T-Mobile cell phone company in July. My daughter lost her cell phone in dec she called to order a replacement phone for $20.00 to continue to use the service we have under our original contract that is up in July. Please note we have just the one phone. The ...
I have been with T-Mobile since June 1, and everything was fine until January 15. I contacted a T-Mobile rep and requested the 1000 text messages per month. She told me that it would take 5 to 7 business days for this plan to kick in. Yeah right! They didn't add the plan until after February 22, ...
On April 23, I ordered phones on the family plan from T-Mobile. I told the that my Son lives in Mesa COLORADO, 30 miles from me but not a toll call. They said he could use the second phone. The phones arrived, I tried to activate them which took hours with more than one representative. They could ...
TMobile charged me with about 600 pictures messages in three months that I never sent or received! I called several times and they did several investigations but TMobile still insisted in charging me incorrectly over $180 dollars for pictures messages. I only received email text messages and sent ...
Our company joined t-mobil 11-25and had the nw business 1500 unl weekend plan. The agreement was for 3000 anytime minutes. The billing statement shows 3000 free anytime minutes. However, after the first 1500 minutes, we are charged at $. 35 per minute. I have called them on many occasions and asked ...