I was always making my cell phone payments on the internet myself. On February 1, they charged my card without my authorization, since then I am trying to get that money back to the card. They have been passing me around 3 weeks now. They say they will get the money back to card, but there is ...
I bought three T610 phones from T-Mobile and was supposed to receive a $100 rebate per phone. I received only two $100 checks. T-Mobile said they had only received two rebate submissions from me and that's why they only sent me two checks. I said, "I kept a copy of all of my submissions, so I ...
We added our 5th and final phone to our family plan with T-Mobile on 7/27/03, following the same procedure as the previous phone additions per instructions by T-Mobile. We placed the order online (as we had all the others) for a phone on their most basic plan: 60 anytime minutes, no long distance. ...
In November I bought the I-PAC from T-Mobile so I could access my Yahoo e-mail account and my bank account while on a trip to Europe in December. After about $200 of international calls to T-Mobile support I found out that with the I-PAC you cannot access any secured websites and therefore, not my ...
Team Mobile supposedly prides themselves on customer service. I have been misled, lied to, misinformed and told that "I must have misunderstood". I cannot believe the lack of knowledge and extreme lack of training they use. I also cannot believe the rudeness and bad behavior exhibited by ...
I am not a T-Mobile customer and had T-Mobile Automic withdraw 225.00 from my Checking account. I have tried numberous options to try and get this resolved and have talked to many, many people at T-Mobile and each one has passed the buck. I did fax information to a person that supposedly could ...