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Found 25 reviews / complaints
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Dell Computers
Wrong Wireless Equipment Sent With Laptop and Warranty Refund Fight

I had wanted to get my son a lap-top for his birthday. I had seen the Dell ads on TV and the internet. Their prices made me interested. I know about computers, so, I ordered what I thought was a lap top with wireless internet capabilities (as a selected option), and able to connect through the ...

Dell
All-in-One Printer Replaced Repeatedly With Used Units and Fax Problems

I bought a "stand alone" all-in-one PrintScanFax unit from Dell. I have a Dell computer, figured I would have no problems. The computer problem and solution is a different long drawn out story. Yes, there was a terrible problem with the computer which was straightened out. The Dell ...

Dell
W1700 TV Monitor Broke in Nine Months and Cannot Be Repaired

I have a Dell W1700 TV/Monitor that broke in less than 9 months. I had to call Dell for three days and they told me that they don't repair their own TV/Monitors. They told me they would send my a rebuilt TV/Monitor but I had to pay them $400. It took me over three days to get someone who speaks ...

Dell
Wrong Service Tag, Unrequested Replacement System and Missing Software Discs

The following is a draft of a letter I am about to mail to Dell. You simply won't believe this: Subject: Customer Support Dear Dell Inc.: I am resending a copy of a letter, which I mail to your company last week, because unbelievably even more things have happened since then. Enclosed you will find ...

Dell
Weeks Without Dispatch Number for Paid Data Transfer Service

We purchased a fully loaded computer with upgrades, 19 flat screen, printer and data transfer service from old computer to new one on 1/5/05. Computer printer showed to be in production' (like these aren't lined up on a shelf waiting to ship. Nothing custom' here). I started calling dell's customer ...

Dell
Faulty Replacement Computer Missing Zip Drive and Refund Dispute

December 31 Michael Dell c/o Dell, Inc. One Dell Way Round Rock, Texas, 78682 Dear Mr. Dell: I'm certain that you must get more than your fair share of letters regarding the products bearing your name, both pro and con. Unfortunately, this one is a con. If I were on your position, I'd want to know ...