This matter begain on the december 23 i called direct tv and asked them for two dvr's for two room, instead i got standard boxes in two rooms, and my name was not what it was suppose it was a Patience Roberts that is not my name it took me 11 months to get them to put correct name on my bills as ...
I spoke to a customer asst. On 1/18. About the contract and asked if there would be a penalty since brother will not be goning home, due to his cancer treatments. The customer asst. Put me on hold and when he came back. I was told my brother would not be penaltized for early cancelation. Now i ...
I authorized $25.81. They grabbed $669.76 instead. Without any confirmation of order, or knowledge of money taken from my account. Given 3 separate confirmation numbers, a name; and installation date. When I call the number listed at online bank statement, nobody has any clue that I even exist, ...
I had an agreement to pay $29.99 per month for TV service for 2 years, after 1 year my bill went up to over $60.00. I called numerous times to get it straightened out and they always had different reasons and excuses as to why I was getting higher bills, and insisted I pay the higher bills. I kept ...
My name is Saundra Latner. I receive social security disability. This is sent to me via a social security MasterCard.in November I called Direct-TV to cancel my service as I was moving and asked them to come pick up their equipment but one month later they had not. I called and sent a letter to ...
Cancelled Direct TV services 12/3 and called on 1/30 to pay final bill. I was informed that I am being charged for a Pacquiao fight from 11. Spoke with supervisor who was no help. I have no knowledge of this fight. I was told that the cable box I returned showed that I ordered it via remote but ...