6/04 Cancelled telephone service with Z-Tel communications. After repeated requests, no refund to date. Customer Service is rude, gives false information about "escalated e-mails" being sent to their billing dept. With no resulting action, promises to have Supervisors call us to discuss ...
They took my money promising me their supposed good services at the good rates, yet they used the excuse of me using a different carrier than the owners of the phone lines. So I requested a refund, yet they have yet to give me back my $70. I am currently using CCI, of which I had before. I am ...
I have been charged a higher price for phone service each month. The price for service monthly was to be no higher that $40.00 per month. Each month the bill gets higher and higher. I rarely am at home to use the telephone that much. Z-tell is a rip-off and I am in search of another telephone ...
I cancelled long distance service in July. I recieved a letter confirming cacellation 15 August and promising a refund of credit balance in 30-45 days. It is February 4 and I am still waiting. I have called customer service numerous times and spoken to Tracy, Linda, Anita, Virginia, Donna, Tiffany ...
They disconnected our main phone line when we requested our secondary to be disconnected. That took 2 days to be restored. Later when we were moving I called well in advance to disconnect. They began disconnecting some of my features (voice mail) immediately, they told me it was my fault for ...
Z-Tel is billing me for phone service I never received from them. It is $58.95 and continuing. They took so long even getting back to me to tell me whether I was approved or not, that I found a better, cheaper and more reliable phone service company (Sage Telecom) the day after I filled out for ...