After ten months I still have not received a refund check from Z-Tel Comminications. No one at this company has a clue how to inform their accounting department on how to send refunds. Customers can not directly talk to accounting to help solve their problems, that is not allowed I was told. You ...
In sum, I had Z-tel's phone services for 10 days (January 28 - February 6) and was very dissatisfied for many reasons. So, I switched back to Southwestern Bell. I only had Z-tel's services for 10 days total. Yet, I continued to be billed. So, I took the logical steps to stop the incorrect billing. ...
I am a elderly person and was fooled to belive that Z-TEL. Would be cheaper and better for me by thier rep. I was told one rate and charged another. When I tried to get this cleared up by phone it was to no avail. The company charged me $71.40 a month which is higher than the company I had switched ...
About a year ago, I got a phone solicitation from Z-Tell to switch my phone service from AT&T. I was paying about $50.00 per month for basic service from AT&T. Z-Tell promised a lower rate and I told them that I wanted the most basic package. The first bill was low, however succeeding bills ...
I am a customer of Z TEL communications, I get my phone service thru them. I was supposed to have 30 "free" minutes of long distance which also includes or I was told did, other countries. A friend of mine used my phone to call Cuba, during an emergency with a member of his family, before ...
I changed my phone service to z tel.in my plan I recieve 200 long distance and 2000 local min. When I took this plan I was told I had virtuly unlimited local. When I found out I had already switched. I also got other people to switch too. Your told you will recieve a credit for each customer you ...