In February I requested a DIRECT TV antenna at my residence. At the time of the request I paid $104.94 with my check card.
Then two men came to my house to install the antenna, and they told me it was not possible because there were some trees around. I spoke with someone they called by phone to confirm what had happened.
The next day I called DIRECT TV to get my money back, and the assistant told me they could not find any information about me, therefore they would not refund my money.
I have called DIRECT TV many times without success.
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