I was on the tmobile flexpay plan with automatic billing with billing cycle starting on the 17th of each month. My card is charged in advance for the $43.70 on the 11th. I called on the Jan 14th to cancel the prepaid flexpay and move to the plain prepaid plan with tmobile. They said they would ...
I have had T-Mobile FlexPay since September. To open the account, they required a first month payment by credit or debit card. This payment was a one time authorized payment only. All subsequent monthly payments were made manually, online, using their One-Time Payment feature, for which any card of ...
I recently purchased a T-Mobile prepaid phone. Much to my dismay, picture and text messages come to the phone from anonymous sources (perhaps T-Mobile puts these sources up to sending them?). I have no interest in the pictures or messages, and delete them without reading or downloading them. Yet, ...
On February 14, I dropped off my box which contains the RIM BlackBerry 8120 Pearl at UPS Store to return it. It arrived at its destination on February 17. Today is April 11, I still did not receive my refund back yet. Yesterday I did chat to one of the "Customer Representative" (that's ...
Please help!!! I have proof of fraud! Has anyone else been "duped" by T-Mobile? —Promised one thing by a customer service rep., but have it not happen? —Had their bill changed after the billing cycle was over? —Had their account reactivated and charged for service after the contract was ...
On 3/18, I called in to customer service for the 1st time and got some answers on my options of plans I can switch to. I was advised that this was also available online for me today so I registered online and attempted to change my plan. Since I am a Flex Pay customer, in order to change my plan, ...