I recently tried to have my telephone turned off because it was lost or stolen. What a surprise I got when I was denied access to my account because I don't know the security password for my account. It seems that someone whose name DOES NOT appear anywhere on my account has been allowed to get ...
I was a Cricket cellular phone customer for about 2 years. Granted I had some late payments but I always paid them. However, when I wanted to speak to someone at Cricket I could never get a real person on the phone. I decided that this was bad customer service and wanted nothing to do with them any ...
Paid for insurance. Was told by customer service I had insurance and I could make a claim. I did and the insurance people told me I didn't have insurance yet and terminated me. Now I'm stuck with a broken 300 dollar phone. And I never received my rebate for two phones I brought at the same time. ...
I did not get my refund either. However I am not complaining about that. Two months ago I cancelled my service by calling 1-800-274-2538 and guess what? I am still getting billed for a service that is cancelled and when I try to call the number it says it does not recognize the number. I made the ...
Buy a Phone-Get your $100.00 refund-Yea Right! I've been with cricket since the day they existed in Arizona. Never had a problem until now. I felt it was time to buy another phone. I found this phone I liked in a nearby supercenter. Realize if I buy this phone, send in all required ups symbols, ...
There is not one specific thing that made me cancel my service with them but here are a few: 1. You can not get through to a human being on their 1-800# and they think it's funny when you complain to them about it. 2. I once had my service cut off 4 times in one dqay for no reason. The bill was ...