I am writing to complain about a serious incident that has occurred during from the dates of May 66 until present. I, on May 6 paid my phone bill on line as I always do in the amount of $65.02. On May 7, I realized that I had used the wrong checking account to pay this bill. I called Cricket ...
Copy of e-mail sent to Cricket Dear Cricket (Attn: Stewart Hutchison), I'm a Cricket customer and I just wanted to send you this e-mail to express my displeasure and disappointment with a very simple problem that started out as just a little human mistake and has blown up into a loss customer for ...
I had two (2) accounts with Cricket, 1 phone for me and another for my brother. I was already fed up with Cricket because of their TERRIBLE customer service. It's impossible to talk to someone so to get anything done you have to go into one of the stores. Once there, it takes at least an hour to ...
I have had cell phone service with Cricket for 6 years now. I have put up with the dropped calls and other issues. I called the night before I went to pay my bill to confirm the amount I needed to pay since the automated system was giving me the wrong amount. The rep. Advised that the amount that I ...
I've been with Cricket for years, because I must have a brain disorder or something. I've had many problems with them of which they seem to have a corporate policy about not resolving customer complaints and completely disrespecting them. Not long ago I shut my account down. This was due to the ...
I purchased my daughter a Motorola C341 last year. The phone was stolen so we filed an insurance claim. Fortunatly we did recover the phone, Cancelled the insurance claim and restored her service. Shortly after my daughter decided to buy a new phone because she wanted one that would take pictures. ...