Since installing my security system, my account was mishandled from the very beginning. I was told the security camera's are wireless, they are not. Also I was told that these camera's would operate without WIFI, that was incorrect as well. The camera's and door look was not installed because of ...
I was with Vivint for over 5 years. When I moved out of the house that I had Vivint’s alarm system in, I rented out that house and left the alarm as a perk for the renters. When I eventually sold that house Vivint wouldn't allow me to cancel the contract even though I no longer owned the home and ...
I purchased the vivint alarm and heat monitoring system in Feb for a 42 month commitment.in Oct I returned from a trip and my air conditioning was off. A service tech came, changed the batteries in the thermostat and the system resumed. I thought there was something wrong that got fixed. I left Dec ...
Vivent retains its customers by trickery. They will not let you cancel your service, even though you have fulfilled your contractual obligation. I called Vivent customer service in November to try to cancel my service and was told that my three-year contract expired in December. I informed the ...
I went into an agreement with Apex Home Security in April. For three years I had a written agreement for home security.in 2012 the name changed to Vivint Home Security. I called to discontinue their service when my contract was over and I was told I was singed up again for another year. I did not ...
When I started with APX—now Vivint I was shown the 30-day cancellation policy. That was 5.5 years ago. But after just now canceling due to moving next week, they relate that the 30 days is really just 30-days before the precise date of the "renewal date, " which is one specific day each ...