Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...
I recently lived in Florida. I seen an add on TV on day about Vonage and how they had a promotion going on for $9.99 a month. I thought, Hey thats not too bad. I called and went through the activation process. I had to wait 7-10 days to get a telephone number and it took 3 weeks for them to ship my ...
I Introduced my friend to Vonage about a year ago, last June he started to have problems with the service, and we spent many HOURS on his cell phone with Vonage tech service, which increased his cell bill dramatically. He finally gave up and converted to another carrier on 8-07-08 then called to ...
I signed up in May. Then I started to get to know most all the customer service people from all over the world and half of them could hardly speak English. One would have me do ping tests on command prompt others would send me to web sites to to them. One would have me reset my device and another ...
They did not give a free month or a $10.00 off the bill like they said because my equip was sent 2 wks later, I was charged when I made the phone call to start service. First month was OK then the outage started to occur, dropped calls, couldn't have a conversation w/o being dropped so I was on the ...
I first contacted Vonage on May 5. It was my intent to replace my existing phone service with AT&T and save a substantial sum of money. My service with AT & T (Formerly Bell South) has been otherwise excellent and I expected the same service from Vonage. On the same day I contacted Vonage ...