VONAGE took my phone number from BellSouth/AT&T in one day. I have waited over three weeks to get it back. VONAGE refused to send a technician out to my home to hook-up their equipment at any other time other than 8-5 M-F. I hooked-up up their equipment myself and and it blew out my system ...
In October I contacted Vonage for service and was promised that my DSL would not be interrupted with this setup. There are a limited number of homes in my area which can receive DSL and I did not want to lose my space, due to the long waiting list. The man on the phone promised that my main line ...
Vonage puts a lot of effort into attracting costumers with their commercials but almost no effort into keeping them. From day one the costumer service department was basically unresponsive. I sent an e-mail requesting my name be displayed on other peoples caller id when I called them. The response ...
I wanted to save major money on my phone bill by switching to Vonage. I succeded in this endeavor with only one problem. I no longer could make telephone calls that lasted longer than 30 seconds. It soon became a major joke every time we mentioned the word Vonage. I told my wife " NO problem. ...
9/29 Vonage Mr. Michael Snyder, CEO 2147 Rt. 27 Edison, NJ 08817 Dear Mr Snyder, I dispute the charges from Vonage, to my credit card, on March 26, April 25, and May 9. These charges are, respectively, 1.) $14.95 for an internet router (hardware) to enable me to access telephone service from ...
If any company rips you off you should get your money back. Also, file a complaint with the Federal Trade Commission; they will move against a company once they receive a certain number of complaints. I type up a detailed complaint, get the complaint forms from all of the above off the internet and ...