I just cancelled my Vonage Account and two days ago they charged my account $33.30 They know there is a balance on my account that they owe me but said Per the Vonage Agreement, They provide NO refunds back the the customer for credit balances, I guess I am guilty of not reading the fine print. ...
I was a happy Vonage customer for nearly four years. What started as a personal line became a home business line. I added a fax line. I used many of the extra features. Everything worked great and I wasn't shy about referring others. Eventually, I outgrew the services offered and had to have a more ...
Here goes have been through all the terrible customer service experiences that everyone else who deals with Vonage has done. You can however fight them at their own game. I sucessfully terminated service with them with no termination fee. I must say it was a fight numerous phone calls on my cell ...
Without any kind of advance notification to me, Vonage auto-debited my bank account $96.28 immediately upon disconnection the day they found out that I had given Comcast the ability to transfer my number. The money taken out was the monthly fee that is due around the 20th of this month PLUS a ...
I am reporting a very bad problem with Vonage. This letter goes with a letter i read about the same exact thing in rip off the report # for the letter i read is 324528. Ok here it is i received a call from vonage out of the blue one day offering 3 months free service and i could cancel anytime ...
I am complaining about the billing and collection practices of Vonage VOIP. I live outside the U.S. And it took me 18 months and the help of the Better Business Bureau to cancel my account, all the while they were billing me for services I could not use because their equipment failed... It was ...