I purchased an extended warranty though HP after purchasing a laptop. The salesman told me that since I purchased the "top of the line" laptop that I was eligible for this special type of warranty. He stated that if ANY defect occured at all that I would receive a new laptop. A "no ...
I bought a HP Officejet J4540 All in one printer fax in December at first it worked fine. Now when I go to print. It seems like it is trying to print but it never do. I talked to about 8 tech support on the HP support web site, each person telling me what to do. I tried every thing that they ...
March: Purchase dv9700 custom build notebook. July: Notebook dead while on business trip. Call tech support, get run-around. They tell me to boot notebook from recovery disk, but I tell them over and over that notebook will not POST, will not come up at all. After a week of going back and forth ...
After purchasing an HP desktop my statement showed a $25 charge for a warranty I did not ask for. Then when trying to get it refunded, I was sent through an endless series of being transferred & on hold. After over two hours of being transferred & speaking with every conceivable department ...
On August 20th I purchased and HP Pavilion for my son, an Airforce ROTC Cadet at College. The HP was purchased at Circuit City. In October the computer began to fail and would not reboot. Circuit City took the computer back and sent it to HP for repair. We were given an HP Customer Service Number. ...
HP DESK JET 9800 PROD # C8165A MODEL # SNPRC-0405 S/N MY51M110TZ DATE PURCHASED ABOUT Mar 20,08 Quit working about 4/20/08 Complaint manager Paul HP DESKJET 9800 PROD/MODEL # C8165AL PRODUCTION # SNPRC-0405 SN MY6CD1Z0Y7 DATE RECEIVED FROM HP 5/1/08 Quit working 6/28/08 middle & green light on ...