We ordered a hot tub on March 7 and were given a shipment date of 10-16 weeks plus 2 weeks for deliery. We are now into our 22nd week and no hot tub! They don't respond to emails or faxes (even when we threatened legal action). When we call we either talk to someone who hardly speaks english and ...
Direct to home appliances is the WORST company in the world for customer service. As a matter of fact I don't think they have a customer service dept. I purchased a hot tub sept. 3rd 2010 and was expecting it in "Less than 12 to 16 weeks" as I was told by the sales team. Since then I have ...
Last Can I bought a spa out of this organization, they obtained and cleard my look for over 5000.00. They've selected to dismiss all communications with me, and so I named the Greater Business Institution to assist me. They achieved rob, and he extended to maneuver the shipping day up and stated he ...
I ordered a hot tub from Direct to Home Appliances, LLC on Sept 15. They claimed 8 to 10 weeks for deilivery. I heard nothing from them in that time. When I tried to contact them, they would not reply. I finanally got the same person who I talk to at the time of the sale. Soon after I got an email ...
Hello, This is Nick. I am business development manager of a company. We provide telemarketing and customer support services. We were contacted by Steve Barbarich in September on Elance to work for his company (direct to home appliances). They needed one agent working full time and they agreed to ...
We found a web site on the internet advertising a hot tub that was just perfect for our needs. We contacted Todd the salesman for Direct To Home Appliances LLC, gave him our credit card number to confirm our order. We received a contract from Todd dated 5/14, a customer number and ID number and ...