In July I called and cancelled my Directv services. I received a statement dated 08/29/08 showing a Credit Balance of -$78.44. After calling to request my refund, I received another statement in October, dated 09/29/08, showing Credit Balance -$30.49, with charges for 07/02 $3.99, 10/11 $10.99, ...
On June 2 my wife passed away, and I chose to cancel our Direct TV subscription since it was all trash on 96 channels anyway. Direct TV accepted the request to cancel and advised me that I was due a credit refund in the amount of $63.02. I was advised that a check made payable to my late wife would ...
Here is the correspondence I have had with DirecTV over the past 2 days. Hello, DirecTV: I need some answers, please. I am totally amazed and disgusted with your customer service. Please forward this e-mail to a supervisor. Today I called DirecTV and spoke with Levi, one of your customer service ...
I ordered DirecTV through a one-year promotional price. I was dissatisfied with the reception, and I recently found out that I was not getting the HD channels that I was paying for. I had problems with their billing department and customer service. My calls were not connecting to anyone. Besides ...
For the last 18 months our satellite receivers have given us one problem after another, and every one of them, 100%, traces back to the receivers DirecTV designed in-house. We called customer service to complain once more. (We have been loyal customers, and for over ten years every payment was made ...
In my opinion, Chase Carey and his band of criminals pretending to be business leaders at DirecTV should be arrested and jailed for ripping off their own customers. It does not surprise me that they have had a racketeering suit brought against them. These bandits not only charged me rental on a ...