On June 2 my wife passed away and I chose to cancel our Direct TV subscription since it was all trash on 96 channels anyway. Direct TV accepted the request to cancel and advised me that I was due a credit refund in the amount of $63.02. I was advised that a check made payable to my late wife would ...
Here is the correspondence I've had with DirecTV over the past 2 days. Hello, DirecTV: I need some answers please. I am totally amazed and disgusted with your customer service. Please forward this e-mail to a supervisor if you will. Today I called DirecTV and spoke with Levi, one of your customer ...
I ordered Direct TV through a promotional cost for a year. I was dissatisfied with the reception I was getting and I found out recently that I was not getting the HD channels that I was paying for. I had problems with their billing department and customer service. My calls where not connecting to ...
After numerous and numerous times of satellite reciever problems for the past 18 months, all 100% directly related to DirecTV's own designed homegrown recievers, we called to DirecTV Customer Service to complain about the problems again. (Please keep in mind that we have been faithful, good ...
In my opinion, Chase Carey, and his band of criminals pretending to be business leaders at DirecTV should be arrested and jailed for ripping off their own customers. It does not surprise me that they have had a racketeering suit brought against them. These bandits not only charged me rental on a ...
Basically as of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTv customers for over 10 years... That means nothing. I think they train their customer service people to not care, I have spoken to about 35 people and I cannot believe that ...