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Found 18 reviews / complaints

Alienware Computers
Dell Computers Alienware utterly failed at tech support and a computer repair

Internet & Web TheSpinGuru 0

I purchased an Alienware Area-51 Desktop computer on April 14 with a next day on-site service contract.in under a year's time, the computer has had to have service calls on THREE occasions. In the latest component failure, I called into Alienware's (Dell's) tech support line on April 3 to report ...

Alienware
Dell Bought a $5,000 laptop with chipset limited to 2.8gb of RAM, now almost useless as a gaming laptop

Internet & Web Dean233 0

In 2008 I bought a gaming laptop from the Alienware website, after tax and shipping it came to just over $5,000. I justified the cost of this purchase saying that such a high performance machine would stay viable for longer, as opposed to buying a new laptop every 2-3 years in order to keep up with ...

Alienware
Failure to maintain warranty, lieing, deceitful practices

Internet & Web campbelljb639 0

On the first of April my computer HDD died. I called Alienware as I had a three year extended warranty and asked if there was anything they could do. For several hundred dollars they could attempt to recover the data is all they said. I said no thanks, and proceeded to weigh my options. On the 15th ...

Alienware
Alienware Stle $7,600

Internet & Web Garyc 0

My name is Grant C. My communication is to inform All of the troubles I have encountered while dealing with the company Alienware. I purchased an ALX computer for the sole purpose of owning a top of the line gaming computer for over $7,600. What I received was a faulty and malfunctioning device. We ...

Alienware
Worst purchase of my life

Internet & Web Mark1309 0

This computer was the worst purchase I have ever made, I wanted an Alienware laptop for several years after seeing them on display when Best Buy used to sale them. I started DJing my sophomore year of college and needed a computer that was powerful enough to run the software that my mixer uses. I ...

Alienware
Sent non working pc

Internet & Web Tom759 0

My son bought a alienware pc which was delivered today 6/17/08 and it was not able to take it thru start up and when called tech support they couldnt do anything and could only order the operating disk which would take 3-5 days to receive. He paid 2500.00 for a paperweight. When called customer ...

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