In Aug I ordered a brand-new Alienware M7700 laptop due to the fact that they were billed to be the best by the trade magazines, and they have everything. I ordered the system first of aug received it end of September. Upon taking it out of the box I tried to play a DVD on the huge screen, yep I ...
I would like to start by requesting that all consumers with an issue with Alienware go to the fair trade commission site www.ftc. Gov and log a complaint there. The more complaints they get the more likely they are to investigate and impose fines. The BBB is also a good place to file a complaint. ...
I recieved my new Alienware computer and immediatly set it up only to find that it doesnt work. I called there tech support who determined that i needed to send the computer back to Alienwares rapair center at MY EXPENSE. Over $130 for shipping. I eventually found out that the problem was the video ...
July 20th I ordered a 7500 Aurora desktop from Alienware. I had it maxed out for high end parts. Total cost $5,400 plus some change. So they tell me to send a cashiers check or credit card the payment. I purchase a wells fargo bank drawn cashiers check for $5,478.65. I send it to them and for the ...
We purchased a 7700 Area 51 gaming laptop after we read in PC Magazine that is was recommended as one of the best mobile gaming systems for a PC platform. After we waited over a month for Alienware to build it, we received it and discovered that it had a tendency to have video and audio ...
Here's another Horror Story just in time for Halloween! At the present time, my son is also having major malfunctions with Alienware. We bought him a $4,000 laptop for college (you can't study all the time) and since he received it, he has had nothing but trouble.in three months time, he has sent ...