Received a brand new Area 51 notebook mid December. Turned it on - no video. Called tech support the next day - they had me open the computer and re-seat the video card. Did not solve problem. Notified them, they had me reset Bios and CMOS - did not solve problem. Notified them. Again, they wanted ...
In Aug I ordered a brand-new Alienware M7700 laptop due to the fact that they were billed to be the best by the trade magazines, and they have everything. I ordered the system first of aug received it end of September. Upon taking it out of the box I tried to play a DVD on the huge screen, yep I ...
I would like to start by requesting that all consumers with an issue with Alienware go to the fair trade commission site www.ftc. Gov and log a complaint there. The more complaints they get the more likely they are to investigate and impose fines. The BBB is also a good place to file a complaint. ...
I recieved my new Alienware computer and immediatly set it up only to find that it doesnt work. I called there tech support who determined that i needed to send the computer back to Alienwares rapair center at MY EXPENSE. Over $130 for shipping. I eventually found out that the problem was the video ...
July 20th I ordered a 7500 Aurora desktop from Alienware. I had it maxed out for high end parts. Total cost $5,400 plus some change. So they tell me to send a cashiers check or credit card the payment. I purchase a wells fargo bank drawn cashiers check for $5,478.65. I send it to them and for the ...
We purchased a 7700 Area 51 gaming laptop after we read in PC Magazine that is was recommended as one of the best mobile gaming systems for a PC platform. After we waited over a month for Alienware to build it, we received it and discovered that it had a tendency to have video and audio ...