Here's another Horror Story just in time for Halloween! At the present time, my son is also having major malfunctions with Alienware. We bought him a $4,000 laptop for college (you can't study all the time) and since he received it, he has had nothing but trouble.in three months time, he has sent ...
Following includes pars of my previous post that has been removed from www.notebookforums.com for unknow reasons... ... MY SCREEN BROKE!!! Apparently 2 things came through the screen but what in the world could they be??? After a long and heated conversation (quite a few in fact) someone had a ...
I thought I was a saavy business woman until I came in contact with a computer company ALIENWARE via the internet. Typically I will research a company prior to making any purchases unfortunately February 10 I fell short of my own expectations. I am only going to sum up my situation with this ...
This company is very foul. Here is the letter I sent to Alienware in complaint. This letter was sent October 20th and the refund finally hit my account on November 8th. This is 3 months after my initial order and no computer. To whom it may concern, I would like to cancel the order stated in the ...
The prized and hailed Alienware "Area 51"—customized— was purchased July 27, $5137.00 in all. Computer has not been delivered yet as of October 23. Alienware's "Area 51" has quite a few awards in technology and customer service. It was recently written up in NEWSWEEK in the last ...
The notebook computer shipped by merchant is defective. From the first moment we started this high-end notebook computer, it had a dropped pixel (hole) in the screen. It also had to be rebooted and have the CD-Rom drive removed and reseated five times before it would function at all. This is a ...