My husband and I have been loyal sears customers for 40 years. Every appliance we own is sears and we have the service contract on them. My oven has been out for almost one month and I waited the first time for 2 weeks for a repair man and now I have been waiting a week since the first time one ...
May 4 we ordered a range online layaway but were able to use our coupon code. We were informed we're not able to use coupon codes on layaway, which is false, because we used coupon codes on layaways in the past and the following day used a coupon code for another layaway. We contacted sears & ...
I contacted Sears on 11-28, they offered an appt on 11-29 between 8 am and noon, they said I would get an email confirmation of the appt. No email so at 9 am I called to confirm since I called to go into work late. They now said they would not arrive till 1pm to 5pm, I then was disconnected 3 times ...
When browsing Sears.com Black Friday ads, they've advertised item #02871239000, 12v Battery Charger for $29.99 sale price, with a special Black Friday price of $28.49 that will show in the your "cart". The additional discount does not show in your cart. It defaults back to $29.99. After ...
I had 25 Items on my Total Care Grandfathered Maintenance agreement in 2006 last one that was correct. I usually renew my agreement every year or every two years. I had 25 items grandfathered somehow they keep changing it. Now it is only 20 items. The items are usually transferred from year to ...
Bought a Range from Sears about one year ago, the middle oven window went out of place. I called their 800 number, a representative was very respectful, but she said she can't do any thing about it. I asked to speak to a supervisor, she said it will cost $95 for someone to come and take a look plus ...