Same story. I called to get a subscription when I got the new car. After the year was up, I did not renew. I had a new credit card, so they couldn't charge me without my knowledge or permission, fortunately. They sent the account to CCA, their collection agency. Hopefully the State of Florida has a ...
I was overcharged by XM radio on July 14th. They stated over and over, after me verifying that they were only going to take $27 out of my account. The next day they had taken $121. I have called 3 times, always being assured my money would be returned... It has been two weeks and still no refund. ...
After trying to cancel service with xm radio they continued my service and charged me for three months at full price. After speaking with a customer service representative she said she would have a supervisor call me and instead of receiving a phone call from a supervisor I received a letter in the ...
We began our subscription with XM Radio in March when we purchased a new car that was equipped for the service. Then in December I decided to get my husband an XM radio as a gift for Christmas, and ordered the base model and 3 months of service. He was happy to receive but decided to upgrade it to ...
XM radio activated a new customer (complete stranger) on my account which I've had since 2005. My billing is automatic to my credit card and when I noticed the increase I called. It took several attempts to have them remove the incorrect radio... Even though they had acknowledged that it was a ...
XM was an option in my 2007 Chevrolet Cobalt SS, so I had it activated after the free trial period ended. I received bills on a timely basis, but it seemed like I was getting a bill every couple of weeks. So I called their so-called customer care, which much to my dissatisfaction was a call center ...