We have had XM Radio for several years, 1 car and a potable unit. I paid to continue service through 12/31/10 on both radios. We sold one car in February and forgot to cancel. Big mistake! Received bill for continued service in Dec ignored because we no longer used portable unit and didn't have ...
I have been a long time subscriber to XM radio and recently negotiated a renewal with them that included on-line access. The on-line access did not work as promised and I have been on the phone for over an hour with various areas of their customer support. Each time I could not reach someone from ...
The entire organization is just a laugh. Payment issues. I actually needed to invest my very own cash to deliver the merchandise back. Somebody must place the organization out-of company!!! Please. ...
I received XM Satellite Radio as a free trial offer when I purchased my Subaru. When I called to start the service the sales person that I spoke to offered to sell me an in house radio also. I asked him to repeat the price, which he (twice) stated to be 19.99. I thought it sounded like a good ...
We have had XM radio support in my own spouseis vehicle since March. She preferred the support so much that she put up automated restoration on the charge card every year. We hardly ever really settled any focus on the payment record until earlier this July once the declaration suggested they ...
I am very FRUSTRATED with this company. Read all th reports, they are all VERY TRUE. They charged me for 5 months of service (a promotion that they offered), then 3 weeks later charged me for another 5 months, essentially charging me TWICE. I have tried several times to get a refund, calling their ...