XM's billing has gotten worse over the past year. I have been a customer since their inception, and I am not happy with their recent fraudulent billing practices. The chaos started in June of this year when they charged my account $142 for consolidating a radio. I received an email from them ...
I had a trial subscription with XM Radio with my new car. I was enjoying it so when the free subscription was nearing its end, I decided to renew for a year. I went online and entered a credit number for a year of service. About two weeks later, I received a statement reminding me of the expiration ...
I connected my service on July for 30 with XM Radio. I also decide to add my wife to my plan because they had a promotion going on at the time I called in. My service was connected for 5 months at a specific amount and for my wife's service of 3 month it was around $15. Two month into my wife ...
I had XM Radio for the free trial and agreed to a 3 month special billing rate. I had to contact them about the charges. 3 months later, when the time came for this to expire I called to cancel and they offered me another 3 month special. I was billed incorrectly and had to call again. After a 10 ...
I received a radio from XM, it worked for exactly one week and then stopped working. I called XM they told me to ship it back and they would issue a new radio. The one I sent back made it to XM but UPS lost the new radio and I never received it. I called XM they issued 4 tracers for the package, ...
I received an XM Radio as a gift and pre-paid for a year of service. I was notified by email after the first year it was time to renew. I was moving and doing other things at this time and chose not to respond, thinking if I didn't renew, my account would be terminated. A year later (after ...