I've recently inquired about using Vontage for my home office communications - to no avail. Question: Has it difficult for anyone else besides me to get their phone number (if you were without internet access at the time being)?
I am personally finding Vontage to be particularly frightening due to:
-No advertised phone number (s) that I can find via telephone inquiries
-Reading complaints largely of victims being charged for services/equipment that they could NEVER use
-Reading complaints largely of victims having to be on the phone for hours to resolve their reported issues (Not a comfortable feeling, whew!)
Oh, I accidentally found a phone number for Vontage (866) 243-4353 but I have been trying to call ALL DAY and is has been nothing but busy, busy, busy. (I wonder why I seem to never get through)
I understand that the Radio Shack store district I consulted is NOT crazy about selling the Vontage service due to the Ocean of complaints of reported Vontage employees' criminal like behavior, and Radio Shack not wanting to be in the middle if a Class Action Lawsuit and/or Criminal Indictment (s) begins against Vontage owning partners.
If I can't even reach them to give them my money then what is telling me I can trust them if their services/products/billing goes wrong costing me my precious time or my whole business?
No thank you vontage.
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