I too have been ripped off by Vonage. I canceled my service and had to pay for 2 lines of cancellations of $39.99, and also the equipment for $79.99. I don't want it, but they won't take it back. One phone line was a $24.99 rate, the other a $14.99. But yet I pay the $39.99 for each one. Even ...
I am active duty military and saw Vonage as an easy way for family to keep in contact with me 3 years ago. Now that the telecommunications market has changed and all included unlimited long distance is a standard Vonage wasn't worth the price to me. I called just prior to the end of my billing ...
I wanted to port my number in November from Bellsouth (new AT&T) to Vonage. Bellsouth would not allow my number to be ported so I called them, the same month and requested that they stop the process and return my fee which was $49.95 which included services for $29.99 & equipment for ...
I Introduced my friend to Vonage about a year ago, last June he started to have problems with the service, and we spent many HOURS on his cell phone with Vonage tech service, which increased his cell bill dramatically. He finally gave up and converted to another carrier on 8-07-08 then called to ...
I signed up in May. Then I started to get to know most all the customer service people from all over the world and half of them could hardly speak English. One would have me do ping tests on command prompt others would send me to web sites to to them. One would have me reset my device and another ...
Have tried to cancel service since 2/08. They keep you on the phone forever, offer a month free, etc, etc. However, when all is said and done, they will not cancel. I have been in a location where I do not have access to internet or satellite and cannot use vonage. But, they are still charging me ...