Usacomplaints.com » Electronics and household app. » Complaint / Review: Vonage - When I contacted company to express my dissatisfaction with service and P.R. They hung-up on me disconnected my service, and tried to charge $95.65 to my account. Of course my bank stopped it. I m waiting to see what happen now. #305360

Complaint / Review
Vonage
When I contacted company to express my dissatisfaction with service and P.R. They hung-up on me disconnected my service, and tried to charge $95.65 to my account. Of course my bank stopped it. I'm waiting to see what happen now

I choose vonage, because my local companies rates kept going up and up. They gave me a free trail period of two months. The whole time I had to redail ALL my numbers. Because it would never go thur the first time. When it did go thur, there was always cracking on the line. I tried to contact them several times. Being told they would try better to deal with it.

I've was hung up on and than they tried to charge my account $95.65, because I wanted to cancel. I told them I'm not paying for something you didn't provide, and that was quality phone service.


Offender: Vonage

Country: USA   State: Illinois   City: Bolingbrook
Address: 1000 Windham Parkway
Phone: 8662434357

Category: Electronics and household app.

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