I am so Glad I read the complaints about vonage, I was ready to switch unitl I read how horrible there service is, I am telling everyone I know to read the complaints. I knew it was to good to be true, I thank everyone for the input and saving the grief they have been through. I hope everyone here ...
One of the reasons for going to Vonage was for the International Rates that you can get with Broadband Communications.in a very underhanded way, Vonage raised the International rates and did not inform anyone of the changes. This affected me personally by a jump from. 19 cents a minute to. 24 to ...
Another friend of mind that I unfortunately referred to Vonage before I found out what a scam it was recently tried to cancel his service. His experience was being on hold for an hour then getting somebody in India on the phone. The guy said it was Vonage's policy to verify his identity and that he ...
My husband and I heard the commerical for vonage and decided to try it. First you have to pay all these fees and your first months bill in advance. And you cant get a bill every month in the mail. They require that you have charged to your credit or debt card. And then when they send you the ...
I signed up for Vonage service on June 17. When I signed up for this service I was told on the website that it should take 4-7 days for shipment of my router. The web site also allows us to track our shipment with DHL via a tracking number. I looked up this tracking number on DHL. It showed ...
I was a satisfied customer of vonage. Really liked there service until customer service came into play. My modem burnt out with in the first year. I was put on hold for a loooong time then finally spoke with a rep. They sent me out a new system promptly and i returned the old one. Then the ...