On Sept. 28 I tried to Top-Up my phone using paypal twice. But both times I got a failure error and never got my phone credit. I was charged two times $10.68 by Virgin Mobile's paypal account. Virgin Mobile claims it is paypals duty to release the holding of the money and return it to me. Paypal ...
Virgin Mobile was selected by me because they originally played fair when I started up with them four years ago. When you topped your account off with a new $20 top up card they would give 90 days "added" to your previous 90 day balance. Somehow this has changed and I was never notified ...
Originally bought my pay to use Monthly phone in 1999 at a Electronics Store. Always kept it activated July phone kept redirecting me to a pay toll service even with a balance of over $40.00 on it. Virgin Mobile stated I needed to buy a new phone, and the best deal would be through them. They would ...
My husband had our providers ended despite the fact that we weren't because of topup until 11/21/06 on our records. After calling the Business's alleged "specialist experts", they cannot appear to agree up times on our prior top. May one individual claims June and another says. (it had ...
BEWARE of Virgin Mobiles KICKBACK referral program!!! They state if you refer a new user to them they'll credit your acct with $20. This is not true (at least in MY case). Their policy states the new user must activate "online", must provide your "name and telephone #" and must ...
I activated four phones in two month period and Virgin Mobile froze my account so that I couldn't make or receive calls. Just because of that. They said that I had too many esn autherizations. (the contract they give you says nothing about that. If it says that in yours, please tell me how many ...