I am absolutely not satisfied with verizon... For Heaven's sake, all I want to do is pay my bill. Every time I call they put me on hold for over 20 min and I get transfered from dept to another, I hate them. ...
I have been dealing with identity theft for over a year know. Though it has been timely, most companies I have dealt with have been helpful and somewhat compassionate for my situation. This has not been the case with Verizon. I first dealt with Verizon 6 months or so ago. At that time they reported ...
I changed my phone service plan to Verizon's Triple Freedom package. When my bill arrived, I was charged for service, but discounts were not applied. After almost 40 min. On phone with 2 reps., I was basically told there was nothing they could do because billing is one system and package discount ...
My home, cell, & DSL was with Verizon. It was not bundled, but I just made one payment for all three services. When I went to Verizon to pay my bill, I was once again given the pitch to add Direct TV. I could bundle all four services into one payment. Lots of savings, lots of TV channels, an ...
As longtime "subscribers" with verizon for local phone service, we signed up for a broadband "special" deal, it took almost two weeks & not the 7-10 days original promised by verizon to get a connection. When notified we now had broadband service we attempted to establish ...
We signed up for new service with Verizon upon moving to Oregon. Three weeks after the day they were suppose to have our services turned on, we still did not have all of our services. We switched over to Comcast. They turned our services on within a day. We transferred the phone number over. We ...