Can't pair my wireless phone & ordered over 100.00s form their advice tech support none actually work. Verizon doesn't inform customers about their service limitations before you enter into their 2 year contract ...
I receive an e-bill each month from Verizon for my residential telephone service. My bank notifies me that the e-bill has arrived, the amount due and date due. Supposedly I am able to access my e-bill by a link through the bank. While the link does take me to Verizon, Verizon will not allow me to ...
My employee has been with me for 6 years. No reason to distrust him when he said he received 2 unsolicited text messages on the company cell phone. They are for ring tones: Ringtones.com and Ringza. Then my bill showed $19.98 for two text messages! I called Verizon and they removed them. BUT he ...
We had a conference call set up with our Board of Directors which consists of members in 5 different time zones. Shortly after the call was to take place we started receiving calls from all of the members telling us they could not get connected. We called Verizon to see what was going on and ...
This is my first time officially complaining about a customer service experience. My travails with Verizon have escalated to the most egregious experience I've had, but ironically Verizon has done nothing to escalate this to anything but a series of screwups and customer service debacles. We ...
I moved a town away and had my phone and DSL transferred (or so I thought). It took Verizon 4 months to hook up my DSL (after telling me that it wouldn't be a problem... I work from home and rely on a VPN connected thru DSL). I was out of work as cable isn't available and anyone familiar with VPN's ...