After scheduling a repair or replacement for what is believed to be a defective converter box. Verizon has disappeared off the face of the Earth. I have called 3 times after speaking to 3 different Tech. Support people. I have yet to hear from a Verizon person if or when a tech will be here. Since ...
I decided to switch to Verizon and get threee new phones, and drove an hour to the Evansville Indiana Best Buy Store on a Sunday since our local Verizon store has had nightmare stories of customer service issues, high personnel turnover, and repeated stories from friends of misbilling/overbilling. ...
Verizon is no good - this is why... I have been trying to cancel my DSL with Verizon for over a week. I have made several, several phone calls, each lasting over 20 mins, only to get a recording that "we are not taking calls right now. When I do get through to someone, they take down my number ...
Verizon Cell Phone Service. Verizon customer service stinks. On a Friday afternoon I met my husband at our local Verizon store. The reps in there were more interested in each other than their customers. My husband bought a brand new expensive Verizon phone, easy! No work for them to do. Here comes ...
My family Plan contract ended in October the last week of October my teenage's phone was stolen, I reported it 4 days later as soon as we realized it was stolen. I had paid insurance on the phone. Verizon did go back and only charge me for the time we had the phone. But the next month, charge me ...
I received a collection notice from Afni, Inc. Account # xx632-02 Stated that Verizon New York Inc (The creditor) was charging me with a bill of $1961.45 for a telephone line. Telephone # xx5721. I never had a telephone in New York, I never lived in New York and I never authorize anyone to use any ...