I was a customer of Verizon for 4 years, using their basic home phone service & their high-speed DSL. When I needed to move around April I contacted them 4 weeks in advance, ordering my phone service to be moved. The apartment I was moving into was in a building right across from the building ...
I wonder if Verizon can hear me now... I had an apartment in Pottstown last year, bought and moved to Reading PA this year. I cancelled my pottstown verizon phone number, the same day I requested a new number for reading. Funny, not only did they give me a new number, keep the old number, but ...
Living in the boonies as we do, Verizon is the service that is the most reliable. Too bad I can't say the same thing about their customer service! Every (and I do mean every) time we have called customer service, whether with a billing question, to change service, to add lines, the customer service ...
Early this year, I moved and paid my final bill to Verizon.in fact, I had overpaid them and received a check for a credit. Later I received a bill from a collection agency (AFNI). I spent several hours on phone calls, making copies and faxing the agency proof that the bill had already been paid. ...
Back in August I called Verizon to inquire about rates to Italy. My son was leaving to go to school for the year. I was told it was 31 cents per minute. After a week and a half of calling him almost everyday, I got a block on my calls to Italy. When I called about it they said my bill was over 400 ...
They have sent two collection agencies after me in about the past two months for a canceled land line/internet account. I'm afraid to look at my credit report now. I would not be in this situation if Verizon had not: A: Immediately removed my account number from my profile at verizon.com prior to ...