When I added another line on my cell ph, my original line got messed up & now it won't operate properly. I called & talked to so many "reps", & was told, "I don't know whats wrong with it, I can't fix it"! Two women even hung up on me. Went to the main ofce here 2X ...
We recently moved to a place where we had no choice but to take Verizon for our home phone service and DSL. Since the very first day the customer service we experienced has been horrible. A few examples are, every time we call and need to speak to a representative, the wait time is amazingly long, ...
Verizon fails to provide the Bundle Services with Direct TV, and deceived us with their false offer about International Long Distance Calls. They never disclosed to us their ridiculous rate of $4.95 a minute. We had three calls totaling 75 minutes. The bill is over $400.00 for these calls. The USBI ...
I just recently joined Verizon Fios and they took over mi International calls. I got a bill and I notice Iran is not an approved country to make the call. Please call and get the international plan otherwise you have to pay over $6.00 a minute. I just found out the investigation in Verizon ...
I am really pissed with Verizon. I tried cancelling my home phone with them for 3 times. They gave me the run around. Putting me on hold for hours. I haven't had a real phone for more than 6 months yet they still charge me for the service. Then when I tried cancelling "the bundle" cause ...
Two years ago, Fios cables were installed in our neighborhood, directly across our property. We know this because the installation people were in the small store down the street from us and confirmed it. Since then, we have been contacting Verizon Customer Care and have been told that it is ...