I opened my physician office in August in Weslaco, TX. At the time, the only telephone service in that area was Verizon so I was at their mercy re service and charges. They acted like a monopoly. About 1 year ago, Time Warner Cable began offering business phone service and I finally switched at the ...
Verizon says we signed up for residential phone service on Christmas Eve of 2008. We did not especially on Christmas Eve! I got the first bill in January and contacted them right away. I plugged in the phone that hasn't been plugged in in awhile, and there was no dial tone. So they said we had ...
While house shopping in Berkeley Springs WV, I called Verizon to verify that the homes I was interested in were able to connect to the internet via DSL service. Verizon sold me DSL and telephone service at my new home, I bought the house, they sent me the DSL box but when the installer arrived, he ...
I recently had to call Verizon for several different reasons and I found out that the customer service (or lack of) is horrible. This company has taken automation too far. What ever happen to getting to a live person without going around and around in circles. The automated service is not user ...
Verizon has superb coverage area, so no complaints there. However, everything dealing with money is completely against the customer. Since I have signed with Verizon, they have overcharged me on numerous phone calls (i.e. they overstate the length of a call vs what my phone records), given false ...
When I transferred my broadband service from New York State to Florida, Verizon inexplicably sent me a router via UPS. I came home and found it in front of my door on February 23. I never ordered this or any other equipment from Verizon. I called Verizon and asked them where I should return it to. ...