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Verizon
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Verizon
Scam charges

I purchased the Verizon FiOS bundle (cable, internet, telphone). When I moved out of my townhome, I cancelled the services. I paid the final bill and moved on with my life. Unbeknownst to me, Verizon actually takes the money and splits it among its many departments even though they proudly ...

Verizon
Terrible company

Background: We have a DVR in our family room that was replaced about 3-4 weeks ago. On 10/4 we realized that the new DVR still was not working. Story: We scheduled a technician to come out on Friday, 10/10. After waiting at home for our 4 hour window (4pm-8pm), no one showed. On 10/10, we were on ...

Verizon
Phone service

I called Verizon on 9/10/09 & asked the rep (Joey) to change the name on my account from my husband's name to mine. She told me this would be effective on 9/15/09. I verified with her several times that there would be NO disruption in service. She assured me there would not be disruption. A rep ...


Verizon
Verizon Fios

I can assert fairly conclusively that dealing with Verizon has been the worst experience I have ever had as a customer. It's easier to detail the litany of problems I have experienced in list form rather than prose. -September 1: Verizon Fios TV and internet was installed, things worked fine for ...