This is a complaint against Verizon FIOS for the improper handling of our account which has adversely affected our credit rating. We recently received a notice from a collection agency for a debt that we had tried to pay but that Verizon had insisted was already paid. On 12/27 we cancelled our ...
Business dealings with Verizon are a plethora of errors that compound upon each other, and trying to get them resolved with their business office is a nightmare. Originally I signed up for a "package" of internet, Fios-TV, and telephone for a fixed monthly fee that was supposed to be good ...
Saveology guaranteed $300 refund should you get Verizon Triple-Play through them. After a few months, it delivered a certification to join up to www.claimyourgroceries.com. After requesting private information (in an exceedingly questionable and an unprotected site), it requests your bank account ...
Earlier this year i ordered a telephone & service from Verizon. After receiving the phone i had misgivings seeing how expensive & overpriced it was. I cancelled the plan. I wasn't able to return the phone in time to get a refund, I had to pay the full price of the phone $180 approximately. ...
Today I purchased a "Blue Tooth" at the Verizon store in Moorpark, California. I did this on my lunch break. After going back to work and charging the device, I discovered that it did not charge, so I took it back after work. I walked in and was told I would have to sign in to the Kiosk ...
4 visible reps in the store, only one with a customer. I was greeted immediately. I had a question about changing a plan. I was told to wait until the rep who was with someone finished. The 3 other reps did nothing. 30 minutes later, (literally) I was assisted. The rep was rude and short with ...