I have been with Verizon for years - but will not be with them when the contract is over. I have always carried the insurance on my phone.in November I got a new phone. Immediately I knew something was wrong, I took it back, they sent me a new one. Same problems. I returned again&it was ...
I have had the worst experience with Verizon and would advise anyone to use someone else. We have them for cell phone and internet, and have been lied to about the cell phone bills but the real problem comes from the internet. First time was when our internet service was down, so we called them to ...
Several months ago I purchased a Verizon 'black box' to enable them to become my land phone carrier. I had a number of problems getting it set up but finally it worked... Sort of. Continuously I would get a message when calling out that they could not connect the number as dialed and friends and ...
Verizon has added to my bill charges from a third party that I thought to be legitimate. Now I find that what they are doing is called cramming, letting USBI/Consumer Telcom make bogus charges for something I did not agree to. Apparently, Verizon shares in these unauthorized profits. I can't afford ...
You've screwed up my account numbers, and canceled our services. Our account has been suspended for nonpayment for the past four days due to YOUR errors. Contacting Customer Service is a joke. You've received over $800 from me for service over the past six months, and SENT ME A REFUND CHECK OF $157 ...
Trying to cancel a Fios order was a nightmare. Constant call transfers and no one could help. On the phone forever. Took forever to finally get someone. They need to get their act together. ...