I signed up for a $39.95 monthly service plan and received a bill for over $100. I tried calling verizon but they told me they really did not care and hung up on me. I filed a complaint with the BBB and a woman named Jeanette Fitzgerald told them they were fixing it and credited the bill back to ...
I have had problems with Verizon from the moment I walked in to their retail store, the lies, and stealing started with the contract and have continued since then. Repeatedly I have requested that they either contact me in writing, via email, which they have refused to do. Apparently they are ...
Previously, I filed a BBB complaint and a complaint on the outrageous behaviour and tactics this company was using. There response to the BBB was to lie and say they were resolving the issue, if you are a PAID sponsor of the BBB that is apparently acceptable with them. I then received a phone call ...
I got up this morning and was unable to access my Verizon webmail. I turned off two weeks ago Verizon FIOS bundle and kept the Internet for another month, without using the modem, just to access my webmail in order to make a transition to my new email address changes. It is bad enough that I have a ...
I moved in December. When I contacted Verizon to get pricing for service at the new house, I was told that, if I bundled TV and internet, I would receive a $300 Visa prepaid debit card 60 days after my account was transferred. I shopped other providers who had better prices but, with the $300 Visa ...
In Sept I went to the Verizon wireless store and asked about the 89.99 bundle deal. The add said nothing about it having to be a land line. I told Andrew Ducello that I wanted to bundle 2 cell phones, TV and Internet. Andrew said we could and set things up for us. He gave us an invoice that showed ...