Wow, for a "communications" company, they are definitely lacking. I tried unsuccessfully for 5 days to cancel my service. I was kept on hold for at least 4-5 hours over these days before I finally got to the "correct" person/dept., who knows. Too many different numbers, areas, ...
I am a customer with Verizon for ten yrs. Ten yrs ago i had to go through the same situation. I was told no DSL Line was available in my area and they had to put me on a waiting list. I had to ask from a public utilities person to get involved. Only after the public utilites where involved, Verizon ...
I'm not associated with Verizon, but I would like to assist those people who are having customer support difficulties with Verizon. If you should be having difficulties with Verizon, and also have not had it solved after waiting atleast fourteen days... Please contact me. Whether it's a person ...
I purchased a verizon cell phone. They initially sent my first bill to the wrong city. They said they would get the corrected bill out to me asap. Didn't receive my first bill for approx 6 weeks. My first bill was for 2 months plus a late charge. I contacted a manager in a attempt to resolve the ...
Had Verizon basic phone service, no long distance, and Verizon Broadband internet service. Has Fios installed June. Agreed to Fios due to 69.99 bundled price. Was told it takes 2 billing cycles to make corrections in billing. Did not ever received bundled price. Made a phone call in September & ...
Had Verizon basic phone service, no long distance, and Verizon Broadband internet service. Has Fios installed June. Agreed to Fios due to 69.99 bundled price. Was told it takes 2 billing cycles to make corrections in billing. Did not ever received bundled price. Made a phone call in September & ...