When we signed up for Verizon Wireless service, we were told that we get unlimited phone to phone for as long as were are with Verizon Wireless, if we changed plans or not. We decided to upgrade our plan because we were going over our alloted minutes. When we went to upgrade, we were told that we ...
Verizon apparently overbilled from day one, when I finally took the time to try to correct it, it took hours on the phone. After admitting their errors, they still mistakenly disconnected my service several times, and then continued to overbill every month. I emailed. I called. I sent letters. I ...
On 1/9/04 my father whom is 72 years went into verizon and bought 5 phones and picked the shareplan 5500 minutes family plan. Gave them a cashiers check for 904.00 that day for the phones and then was sent 5 different billing statements with 3 of them with a balance of 47.00 due and 2 for 299.00 ...
In July my husband and I made the big mistake of purchasing cell phone service through Verizon Wireless. We purchased under a "trial" (ie. Sucker) plan that allowed us to try the phones for a 2 week period. During that period of time we would be allowed to cancel the service and return ...
I recently cancelled my phone service with Verizon and to my surprise they said I would be charged an early cancellation charge. Verizon claims that I renewed my contract with them for an additional two years. I absolutely did not ever renew my contract with them and certainly not for two years. ...
On Valentine's Day a few years back I went into my local Verizon store with my girlfriend. We both had phone service with them already. She had statrted service in another city and I was past on my contract term. We told the rep that we wanted to relocate her service to Moline and put her under my ...