I ordered a dining table and chairs on 11/20, with the promise of delivery soon after 12/10. I received no calls about delivery, so called to check. Was told delivery would be some time in January? When asking for refund, was told it would be sent in te mail, and would get it in 7-10 days. I paid ...
On August 16, I purchased one queen bed and one full size bedroom set. I was informed by the Sales Representative that the bed would be delivered on October 1. On September 30, I received a call from a Value City Furniture Representative that stated the furniture was scheduled for deliver on ...
All staff demonstrated very unprofessional treatment from the sales person to the store clerk and delivery people. I bought a 2 piece sueded leather sofa / loveseat package with end stands and a coffee table. The delivery people forgot to place the end stands in the delivery truck so I had to pick ...
Let me start by saying that I at one time worked for an appliance, electronics, and furniture store in Evansville, (not Value City). I had heard "horror" stories from people that came into my former employeer about Value City and from friends that had bought items from them, so it was my ...
Delivery was one week late. Delivery men complained like babies about mud. Refused to deliver because to it. One delivery nam used the F word to his boss, in front of me and my 2 year old son. Put items in near by garage. Had to pay someone to bring them into my house. I want to complain more but ...
I purchased a dinette set and rolltop desk from these guys the end of October or beginning of November. All was well until January 28. My wife was cleaning up after dinner and I was doing dishes when she screamed out loud! The finish on the dinette table top was coming off. All she did was wipe it ...