I purchased a couch, love seat, chair and ottoman 4 years ago. It is made of blue jean materials which you think would hold up to a lot of wear and tear. But wrong, when you set on the cushions you think your seating on wood. The cushions have not held up. The cushions on the back of the furniture ...
My husband and I moved into our new home the first weekend of December this year. That week we purchased a dining room set from Value City, it was a darkwood table with 8 leather chairs. When they delivered the table a week later, I noticed it was broken and all but 1 chair was limping due to ...
We recently moved to NY and found that our existing furniture was too large for the new apartment. We went to Value City and found the perfect audio piers for our entertainment center manufactured by Sauder. We bought the piers, paid cash, and took them home. That same night, looking online for ...
From the beginning to the end, Value City Furniture was nothing but bad customer service and a ripoff. When I first walked into the store no one asked if I needed help. Then when I found something that I liked and the price that I could afford, I had to search for someone to help. When I approached ...
In February 06, I went into this store to purchase a dining room set, despite the fact that one of my associates had just had a bad experience with them. I figured that perhaps they had cleaned up their act. At the time that I purchased the set, the salesman told me that it would be in around April ...
We bought a table and chair set and a sofa from value city. The table while under warranty started to chip and since we paid 500 plus for it i called to have them fix it as they claim they would. They never showed up. I called to find out why and they said they needed to change the date and would ...