I called and i was on hold for over 30 min and when they finally awnserd the guy was rude uts needs improvement big time never again will i buy warranty from them again. ...
Anyone have advice? I have been trying to have our Bladez Treadmill serviced and cannot get anyone on the phone through UTS (they are the ones who hold the extended warrenty contract). They have awful phone service and awful customer service. I have even the service tech calling for me to have a ...
Have been dealing with uts for over 2 months. Have now been told motor is on back order for at least 2-4 weeks. Not only should people go after uts they should also go after the business that has sold them the unit. I have contacted sears which inevitably took my money but they say they are ...
I just tried for days to reach UTS to service my 14 month old Nordic Track Audio Strider 990 eliptical machine. I was on hold for a total of 3 hours yesterday. When someone answers and asks for your contract number, there is a pause then a hang up. There is apparently no other way to contact them ...
I wish to complain about the poor customer service of UTS. We own a NordicTrack treadmill and all I want to know is where to find an approved repair service for our machine. I do not believe it is under the service contract at this time, however, it would be appreciated if UTS representatives would ...
Not very many companies pay attention to complaints. UTS has changed their hold times and increased their customer serivce. It is easy to get right to a representative and they are knowledgeable representatives. ...